Frequently Asked Questions
See below for answers to commonly asked questions!
Orders and Shipping
What is the sizing of shirts and crewnecks?
What is the sizing of shirts and crewnecks?
All apparel is unisex sizing and is a cotton/polyester blend. For an oversized look, I recommend sizing up 1 or 2 depending on the desired look. I am 5’5 and wear a medium in both, if that helps!
Do you Offer Kids Sizes?
Do you Offer Kids Sizes?
Yes! Please reach out via email and we can create a custom order and invoice for you!
What is your shipping policy?
What is your shipping policy?
Orders will be processed, fulfilled, and shipped by USPS within 2 weeks of ordering. If for some reason, the item cannot be fulfilled within that time, you will be contacted via email and notified. Shipping information, including the tracking details, will be emailed to you immediately upon fulfillment. Our 2-week processing time is also presented at the heading of our website as a reminder while shopping. Please know most orders ship out well before 2 weeks, but processing times are outlined due to all orders being made to order. Thank you for understanding.
When will my order ship?
When will my order ship?
Since all orders are made to order by me, myself, and I, please allow up to 5-7 days for your order to be processed and shipped.
When will i receive tracking info?
When will i receive tracking info?
You will receive a tracking email once your order is processed. Once you receive the email, please allow 1-2 business days in order for the package location to update.
What if my order tracking is stuck or my package is lost?
What if my order tracking is stuck or my package is lost?
Once your order has been scanned by the post office, we are no longer able to help with an in-transit package. Please reach out to your local USPS, FedEx, UPS, etc. for more information on lost package policies.
Return Policy
What's your return policy?
What's your return policy?
RETURNS: Each order at Do Me a Favor STL is fulfilled once received. Due to the nature of our made to order items, we do not accept returns. Gift cards cannot be returned or exchanged.
Coffee mugs, hats and accessories are not eligible for return or exchange.
Can I make changes to or cancel my order?
Can I make changes to or cancel my order?
Once the order is processed, we are unable to allow orders to be canceled. I keep inventory low and each order is made to order - I hope you understand!
Do you do exchanges?
Do you do exchanges?
EXCHANGES: Exchanges for ordering the wrong size are accepted within 14 days of when your item is shipped. Exchanges must be for the same style and design, but can be for a different size. You may reach out to us via email at domeafavor@gmail.com and request a return label for you to return the original item for an exchange. Customer will be responsible for shipping.
Coffee mugs, hats and accessories are not eligible for return or exchange.
Common Questions
Where are you located?
Where are you located?
In Saint Louis, Missouri!
Do you ship internationally?
Do you ship internationally?
Unfortunately, not at this time.
How is your product made?
How is your product made?
98% of our products are made by Sublimation. In scientific terms, Sublimation is the transition of a substance directly from a solid-state to a gas state. I like to describe it as "tatoo-ing" a design onto something; a t-shirt, sweatshirt or coffee mug. The design becomes part of the product and is permanent. It will not rub off or peel away!
How do I contact your company if my question isn’t answered here?
How do I contact your company if my question isn’t answered here?
Please reach out via email; domeafavorstl@gmail.com